Customer Support

Our customer support team is dedicated to performing timely, cost effective support for our valued customers. Our support ranges from microfluidic advice to device repair to make sure you are back working on your experiments as soon as possible.

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The company offers our customers a 360° technical support and assistance service:

  • Technical advice on the use of our products

  • Trouble-shooting of customers problems

  • Return and repair of non-functional products

  • Formulating product according to different needs

  • Development of project specialized on customer request  

  • Collaboration in development of autochtonous cultures in full respect of dairy tradition  

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Technical Support Form
Our contact email: support@precigenome.com
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We usually reply your inquiry within 1-2 business days. Please check your spam email box to check our reply if you don't receive our reply.  Or call us directly.

Thanks for your request!

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We will contact you within 1-2business days

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Check your spam emails in case reply email goes there